> **Building with AI coding agents?** If you're using an AI coding agent, install the official Scalekit plugin. It gives your agent full awareness of the Scalekit API — reducing hallucinations and enabling faster, more accurate code generation. > > - **Claude Code**: `/plugin marketplace add scalekit-inc/claude-code-authstack` then `/plugin install @scalekit-auth-stack` > - **GitHub Copilot CLI**: `copilot plugin marketplace add scalekit-inc/github-copilot-authstack` then `copilot plugin install @scalekit-auth-stack` > - **Codex**: run the bash installer, restart, then open Plugin Directory and enable `` > - **Skills CLI** (Windsurf, Cline, 40+ agents): `npx skills add scalekit-inc/skills --list` then `--skill ` > > `` / ``: `agent-auth`, `full-stack-auth`, `mcp-auth`, `modular-sso`, `modular-scim` — [Full setup guide](https://docs.scalekit.com/dev-kit/build-with-ai/) --- # Gong
Connect with Gong to sync calls, transcripts, insights, coaching and CRM activity
Gong logo
Supports authentication: OAuth 2.0 , Api Key ## Set up the agent connector ## Usage ## Tool list ## `gong_call_outcomes_list` List all call outcome options configured in the Gong account. Returns outcome definitions such as name and ID that can be applied to calls to indicate the result of a conversation. ## `gong_calls_create` Create (register) a new call in Gong. This adds a call record with metadata such as title, scheduled start time, participants, and direction. After creation, Gong returns a media upload URL that can be used to upload the call recording separately. | Name | Type | Required | Description | | --- | --- | --- | --- | | `actual_start` | string | Yes | The actual date and time the call started (ISO 8601 format, e.g., 2024-06-15T14:00:00Z). | | `call_provider_code` | string | No | The telephony or conferencing system used (e.g., 'zoom', 'webex', 'ringcentral'). | | `client_unique_id` | string | No | A unique identifier for this call in your system, used to prevent duplicate uploads. | | `direction` | string | No | Direction of the call: 'Inbound' or 'Outbound'. | | `disposition` | string | No | Outcome of the call (e.g., 'Connected', 'No Answer', 'Left Voicemail'). | | `duration` | integer | No | Duration of the call in seconds. | | `language` | string | No | Primary language spoken on the call as a BCP-47 language tag (e.g., 'en-US', 'es-ES'). | | `parties` | `array` | No | Array of participant objects. Each participant should include emailAddress, name, speakerId, and userId fields. | | `purpose` | string | No | Purpose or topic of the call (e.g., 'Discovery', 'Demo', 'QBR'). | | `scheduled_end` | string | No | Scheduled end time for the call (ISO 8601 format). | | `scheduled_start` | string | No | Scheduled start time for the call (ISO 8601 format). | | `title` | string | No | Title or subject of the call. | | `workspace_id` | string | No | Workspace ID to associate this call with a specific Gong workspace. | ## `gong_calls_get` Retrieve extensive details for one or more Gong calls by their IDs. Returns enriched call data including participants, interaction stats, topics discussed, and CRM associations. | Name | Type | Required | Description | | --- | --- | --- | --- | | `call_ids` | `array` | Yes | Array of Gong call IDs to retrieve extensive details for. | | `cursor` | string | No | Cursor value from a previous API response for paginating to the next page of results. | | `from_date_time` | string | No | Start of the date-time range to filter calls (ISO 8601 format). | | `to_date_time` | string | No | End of the date-time range to filter calls (ISO 8601 format). | | `workspace_id` | string | No | Optional workspace ID to restrict the results to a specific Gong workspace. | ## `gong_calls_list` List Gong calls with optional filters for date range, workspace, and specific call IDs. Returns a page of calls with metadata such as title, duration, participants, and direction. | Name | Type | Required | Description | | --- | --- | --- | --- | | `call_ids` | string | No | Comma-separated list of specific call IDs to retrieve. | | `cursor` | string | No | Cursor value from a previous API response for paginating to the next page of results. | | `from_date_time` | string | No | Start of the date-time range for filtering calls (ISO 8601 format, e.g., 2024-01-01T00:00:00Z). | | `to_date_time` | string | No | End of the date-time range for filtering calls (ISO 8601 format, e.g., 2024-12-31T23:59:59Z). | | `workspace_id` | string | No | Optional workspace ID to restrict results to a specific Gong workspace. | ## `gong_calls_transcript_get` Retrieve transcripts for one or more Gong calls by their IDs. Returns speaker-attributed, sentence-level transcript segments with timing offsets for each call. | Name | Type | Required | Description | | --- | --- | --- | --- | | `call_ids` | `array` | Yes | Array of Gong call IDs whose transcripts to retrieve. | | `cursor` | string | No | Cursor value from a previous API response for paginating to the next page of results. | | `from_date_time` | string | No | Start of the date-time range to filter calls (ISO 8601 format). | | `to_date_time` | string | No | End of the date-time range to filter calls (ISO 8601 format). | | `workspace_id` | string | No | Optional workspace ID to restrict the results to a specific Gong workspace. | ## `gong_coaching_get` Get coaching data from Gong, including coaching sessions and feedback provided by managers to their team members. Supports cursor-based pagination for large result sets. | Name | Type | Required | Description | | --- | --- | --- | --- | | `cursor` | string | No | Cursor value from a previous response for paginating to the next page of results. | ## `gong_engage_digital_interactions_create` Add a digital interaction event (such as a web visit, content engagement, or other digital touchpoint) to a Gong Engage prospect's activity timeline. | Name | Type | Required | Description | | --- | --- | --- | --- | | `crm_account_id` | string | No | The CRM account ID associated with this interaction. | | `crm_contact_id` | string | No | The CRM contact ID associated with this interaction. | | `event_name` | string | Yes | Name of the digital interaction event (e.g., 'Visited Pricing Page', 'Downloaded Whitepaper'). | | `event_timestamp` | string | Yes | Timestamp when the digital interaction occurred (ISO 8601 format). | | `prospect_email` | string | No | Email address of the prospect who performed this digital interaction. | | `url` | string | No | URL associated with the digital interaction (e.g., the page visited or content accessed). | ## `gong_engage_email_activity_report` Report email engagement events (opens, clicks, bounces, unsubscribes) to Gong Engage so they appear in the activity timeline for a prospect. | Name | Type | Required | Description | | --- | --- | --- | --- | | `email_id` | string | Yes | External identifier for the email message that was engaged with. | | `event_timestamp` | string | Yes | Timestamp when the engagement event occurred (ISO 8601 format). | | `event_type` | string | Yes | The type of email engagement event to report. | | `link_url` | string | No | For EMAIL_LINK_CLICKED events, the URL of the link that was clicked. | | `prospect_email` | string | Yes | Email address of the prospect who triggered this engagement event. | ## `gong_engage_flow_content_override` Override field placeholder values in a Gong Engage flow for specific prospects, allowing personalized content without modifying the base flow template. | Name | Type | Required | Description | | --- | --- | --- | --- | | `field_values` | `object` | Yes | Key-value pairs of field placeholder names and their override values to substitute into the flow content. | | `flow_instance_id` | string | Yes | The unique ID of the flow instance to override content for. Retrieve from the Get Flows for Prospects endpoint. | ## `gong_engage_flow_folders_list` List all Gong Engage flow folders available to a user, including company folders, personal folders, and folders shared with the specified user. | Name | Type | Required | Description | | --- | --- | --- | --- | | `cursor` | string | No | Cursor value from a previous API response for paginating to the next page of results. | | `flow_owner_email` | string | Yes | Email address of the Gong user whose flow folders to retrieve. Returns company folders plus personal and shared folders for this user. | | `workspace_id` | string | No | Optional workspace ID to filter flow folders by a specific workspace. | ## `gong_engage_flows_list` List all Gong Engage flows available to a user, including company flows, personal flows, and flows shared with the specified user. | Name | Type | Required | Description | | --- | --- | --- | --- | | `cursor` | string | No | Cursor value from a previous API response for paginating to the next page of results. | | `flow_owner_email` | string | Yes | Email address of the Gong user whose flows to retrieve. Returns company flows plus personal and shared flows for this user. | | `workspace_id` | string | No | Optional workspace ID to filter flows by a specific workspace. | ## `gong_engage_prospects_assign` Assign up to 200 CRM prospects (contacts or leads) to a specific Gong Engage flow. | Name | Type | Required | Description | | --- | --- | --- | --- | | `crm_prospect_ids` | `array` | Yes | Array of CRM prospect IDs (contacts or leads) to assign to the flow. Maximum 200 per request. | | `flow_id` | string | Yes | The unique ID of the Gong Engage flow to assign the prospects to. | | `flow_instance_owner_email` | string | Yes | Email address of the Gong user who will own the flow to-dos and be responsible for this flow instance. | ## `gong_engage_prospects_assign_cool_off_override` Assign CRM prospects to a Gong Engage flow while overriding the cool-off period restriction that would normally prevent re-enrollment. | Name | Type | Required | Description | | --- | --- | --- | --- | | `crm_prospect_ids` | `array` | Yes | Array of CRM prospect IDs (contacts or leads) to assign to the flow, bypassing the cool-off period. Maximum 200 per request. | | `flow_id` | string | Yes | The unique ID of the Gong Engage flow to assign the prospects to. | | `flow_instance_owner_email` | string | No | Email address of the Gong user who will own the flow to-dos and be responsible for this flow instance. | ## `gong_engage_prospects_bulk_assign` Asynchronously bulk assign CRM prospects to a Gong Engage flow; returns an assignment ID that can be used to poll the operation status. | Name | Type | Required | Description | | --- | --- | --- | --- | | `crm_prospect_ids` | `array` | Yes | Array of CRM prospect IDs (contacts or leads) to bulk assign to the flow. | | `flow_id` | string | Yes | The unique ID of the Gong Engage flow to assign the prospects to. | | `flow_instance_owner_email` | string | No | Email address of the Gong user who will own the flow to-dos and be responsible for this flow instance. | ## `gong_engage_prospects_bulk_assign_status` Retrieve the status and result of a previously submitted bulk prospect-to-flow assignment operation using its assignment ID. | Name | Type | Required | Description | | --- | --- | --- | --- | | `assignment_id` | string | Yes | The unique ID of the bulk assignment operation to check, returned from the Bulk Assign Prospects to Flow request. | ## `gong_engage_prospects_flows_list` List all Gong Engage flows currently assigned to a given set of CRM prospects (contacts or leads). | Name | Type | Required | Description | | --- | --- | --- | --- | | `crm_prospect_ids` | `array` | Yes | Array of CRM prospect IDs (contacts or leads) to look up flow assignments for. Maximum 200 prospects per request. | ## `gong_engage_prospects_unassign` Unassign CRM prospects (contacts or leads) from a specific Gong Engage flow using their CRM IDs, removing them from the flow sequence. | Name | Type | Required | Description | | --- | --- | --- | --- | | `crm_prospect_ids` | `array` | Yes | Array of CRM prospect IDs (contacts or leads) to remove from the flow. | | `flow_id` | string | Yes | The unique ID of the Gong Engage flow to unassign the prospects from. | ## `gong_engage_prospects_unassign_by_instance` Unassign prospects from a Gong Engage flow using flow instance IDs rather than CRM prospect IDs. | Name | Type | Required | Description | | --- | --- | --- | --- | | `flow_instance_ids` | `array` | Yes | Array of flow instance IDs identifying the specific prospect-flow enrollments to remove. | ## `gong_engage_task_complete` Mark a specific Gong Engage task as completed. | Name | Type | Required | Description | | --- | --- | --- | --- | | `completion_notes` | string | No | Optional notes about how the task was completed. | | `task_id` | string | Yes | The unique ID of the Gong Engage task to mark as completed. | ## `gong_engage_task_skip` Skip a specific Gong Engage task, indicating it should not be performed for this prospect. | Name | Type | Required | Description | | --- | --- | --- | --- | | `skip_reason` | string | No | Optional reason for skipping this task. | | `task_id` | string | Yes | The unique ID of the Gong Engage task to skip. | ## `gong_engage_tasks_list` List Gong Engage tasks for a specified user, such as call tasks, email tasks, LinkedIn tasks, and other follow-up actions. | Name | Type | Required | Description | | --- | --- | --- | --- | | `assignee_email` | string | Yes | Email address of the Gong user whose tasks to retrieve. | | `cursor` | string | No | Cursor value from a previous response for paginating to the next page of results. | | `from_date` | string | No | Start date for filtering tasks (ISO 8601 format, e.g., 2024-01-01T00:00:00Z). | | `to_date` | string | No | End date for filtering tasks (ISO 8601 format, e.g., 2024-12-31T23:59:59Z). | | `workspace_id` | string | No | Optional workspace ID to filter tasks by a specific workspace. | ## `gong_engage_users_list` List all active Gong users in the organization, useful for finding user emails to use as flow owners or assignees in Gong Engage. | Name | Type | Required | Description | | --- | --- | --- | --- | | `cursor` | string | No | Cursor value from a previous API response for paginating to the next page of results. | | `include_avatars` | boolean | No | Whether to include avatar URLs in the response. | ## `gong_engage_workspaces_list` List all company workspaces in Gong, which can be used to scope Gong Engage flows and tasks to specific business units or teams. ## `gong_library_folder_content_get` Get the content of a specific Gong library folder by its folder ID. Returns calls, clips, and other media items stored inside the folder. | Name | Type | Required | Description | | --- | --- | --- | --- | | `folder_id` | string | Yes | The unique identifier of the library folder whose content should be retrieved. | ## `gong_library_folders_list` List all library folders in the Gong account. Returns folder names, IDs, and hierarchy information. Optionally filter by workspace to retrieve folders scoped to a specific business unit. | Name | Type | Required | Description | | --- | --- | --- | --- | | `workspace_id` | string | No | Optional workspace ID to filter library folders belonging to a specific Gong workspace. | ## `gong_scorecards_list` List all scorecard settings configured in the Gong account. Returns scorecard definitions including name, questions, and associated criteria used for call review and coaching. ## `gong_stats_interaction` Get aggregated interaction statistics for Gong calls within a date range. Returns metrics such as talk ratio, longest monologue, patience, question rate, and interactivity for each participant. Optionally filter by specific call IDs. | Name | Type | Required | Description | | --- | --- | --- | --- | | `call_ids` | `array` | No | Optional array of specific Gong call IDs to filter the statistics. | | `cursor` | string | No | Cursor value from a previous response for paginating to the next page of results. | | `from_date_time` | string | Yes | Start of the date range for retrieving interaction statistics (ISO 8601 format, e.g., 2024-01-01T00:00:00Z). | | `to_date_time` | string | Yes | End of the date range for retrieving interaction statistics (ISO 8601 format, e.g., 2024-12-31T23:59:59Z). | ## `gong_stats_user_actions` Get user activity and scorecard statistics for Gong calls within a date range. Returns aggregated scorecard metrics and activity data per user. Optionally filter by specific user IDs. | Name | Type | Required | Description | | --- | --- | --- | --- | | `cursor` | string | No | Cursor value from a previous response for paginating to the next page of results. | | `from_date_time` | string | Yes | Start of the date range for retrieving scorecard statistics (ISO 8601 format, e.g., 2024-01-01T00:00:00Z). | | `to_date_time` | string | Yes | End of the date range for retrieving scorecard statistics (ISO 8601 format, e.g., 2024-12-31T23:59:59Z). | | `user_ids` | `array` | No | Optional array of Gong user IDs to filter scorecard statistics for specific users. | ## `gong_trackers_list` List all tracker (keyword tracker) settings configured in the Gong account. Returns tracker definitions including name, tracked phrases, and associated categories used for monitoring conversation topics. ## `gong_users_get` Get detailed user information for specific Gong users using an extensive filter. Filter by user IDs or by a creation date range. Returns full user profiles including settings, roles, and manager details. | Name | Type | Required | Description | | --- | --- | --- | --- | | `created_from_date_time` | string | No | Return users created on or after this date-time (ISO 8601 format, e.g., 2024-01-01T00:00:00Z). | | `created_to_date_time` | string | No | Return users created on or before this date-time (ISO 8601 format, e.g., 2024-12-31T23:59:59Z). | | `cursor` | string | No | Cursor value from a previous response for paginating to the next page of results. | | `user_ids` | `array` | No | Array of Gong user IDs to retrieve detailed information for. | ## `gong_users_list` List all users in the Gong account. Returns user profiles including name, email, title, and manager information. Supports cursor-based pagination and optionally includes avatar URLs. | Name | Type | Required | Description | | --- | --- | --- | --- | | `cursor` | string | No | Cursor value from a previous response for paginating to the next page of results. | | `include_avatars` | boolean | No | Whether to include avatar image URLs in the response. | --- ## More Scalekit documentation | Resource | What it contains | When to use it | |----------|-----------------|----------------| | [/llms.txt](/llms.txt) | Structured index with routing hints per product area | Start here — find which documentation set covers your topic before loading full content | | [/llms-full.txt](/llms-full.txt) | Complete documentation for all Scalekit products in one file | Use when you need exhaustive context across multiple products or when the topic spans several areas | | [sitemap-0.xml](https://docs.scalekit.com/sitemap-0.xml) | Full URL list of every documentation page | Use to discover specific page URLs you can fetch for targeted, page-level answers |